Learn how your personal information is collected, where it's stored, and how it's protected — all explained transparently here. At 21winbet, your privacy is our highest priority.
Welcome to 21winbet.com. This privacy policy explains how we collect your personal information, what purposes we use it for, and how we keep it secure. By using our platform, you agree to this privacy policy.
21winbet believes your privacy is a fundamental right. That's why we collect only information truly necessary to provide our service. Your information is never sold and never shared without authorization.
In Brief: 21winbet is committed to protecting your privacy. Your information is used solely to serve you — it is never sold to advertisers or third parties.
This privacy policy applies to the 21winbet website, mobile platform, and all services we provide. If you have any questions about this policy, contact our support team.
21winbet collects only the information necessary to operate our service smoothly. Below we detail what types of information we collect and when.
| Type of data | Reason for Collection | Legal Basis |
|---|---|---|
| Identity information | Account Creation & Verification | Contractual necessity |
| Contact Information | Support & Notifications | Legitimate interest |
| Payment information | Transaction Processing | Legal Obligation |
| Technical information | Security & fraud prevention | Legitimate interest |
| Usage data | Service Improvement | Legitimate interest |
21winbet uses your information only for specified and transparent purposes. We never use your data for unrelated purposes.
Important: You may request to unsubscribe from marketing communications at any time. However, service-related necessary messages will continue to be sent.
21winbet employs industry-leading security technology to protect your information. Our security measures are equivalent to banking-sector standards.
Your Responsibilities: We ensure maximum security on our end. However, keep your password strong and never share it. If you notice suspicious activity, contact support immediately.
21winbet's website uses cookies. Cookies are small text files stored in your browser that help us improve the quality of our service.
You can control or disable cookies from your browser settings. However, disabling essential cookies may affect some platform features.
21winbet does not retain your information longer than necessary. Retention periods are determined based on legal obligations and business requirements.
| Type of data | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Requirements |
| Transaction Records | 7 Years | Financial Regulations |
| Communication Log | 3 Years | Customer Service Reference |
| KYC Documents | 5 Years | AML Regulations |
| Marketing data | Until Withdrawal of Consent | Your Preferences |
Deletion Request: We automatically delete data after the specified period. You can request earlier deletion, though some data may need to be retained due to legal obligations.
As a 21winbet user, you have specific rights over your own information. We respect these rights and are committed to making them easily enforceable.
You have the right to know what information we hold about you. Upon request, we will provide a copy.
You may request correction if your information is inaccurate or incomplete.
You can request deletion of your personal data under certain conditions.
You can request to restrict processing of your data under certain circumstances.
The right to receive your information in a structured, machine-readable format.
You may object to the use of your information for marketing or profiling purposes.
To exercise your rights: Contact our support team. We will respond to your request within 30 days.
21winbet strictly prohibits users under 18 from using the platform. We do not knowingly collect information from minors.
If we discover that a minor has registered by providing false information about their age, the account will be immediately closed and all associated information will be deleted.
If parents believe their child has registered with 21winbet, please notify our support immediately. We will take action promptly.
21winbet may update this privacy policy from time to time. For significant changes, we will notify you on our website and via registered email.
Continued use of the platform after changes means you accept the updated policy. Check the "Last Updated" date at the top of the page to stay informed.
Advice: Check this page regularly. We will notify you in advance of significant changes to the service.
If you have any questions, concerns or complaints about the Privacy Policy, please contact our dedicated support team. We're available 24/7.
We take every privacy-related request seriously and aim to resolve it within 30 working days.
We are committed to protecting your information not just in words, but in action. See here how we ensure your privacy.
Every data transmission you make is protected with military-grade encryption. No third party can read your information.
21winbet never sells your personal information to advertisers or third parties. Your information is used solely for your service.
All information stored on our servers is encrypted. Even if an unauthorized person accesses the database, they cannot read the data.
You have full control to view, update or delete your information. Request it from support anytime.
Regularly audited by independent security experts. Vulnerabilities are resolved immediately upon discovery.
We do not retain any information longer than necessary. Information is automatically deleted securely after the specified period.
Find answers to common questions about the Privacy Policy here.